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Workflow Templates

Overview​

This guide covers the use of pre-built workflow templates in Gentic.

Available Templates​

Customer Support​

const workflow = await client.workflows.createFromTemplate({
  templateId: "customer-support",
  parameters: {
    knowledgeSourceId: "kb-123",
    agentId: "support-agent"
  }
});

Data Processing​

const workflow = await client.workflows.createFromTemplate({
  templateId: "data-processing",
  parameters: {
    inputSource: "s3://bucket/data",
    outputDestination: "s3://bucket/results"
  }
});

Content Generation​

const workflow = await client.workflows.createFromTemplate({
  templateId: "content-generation",
  parameters: {
    style: "formal",
    tone: "professional",
    length: "medium"
  }
});

Template Customization​

Parameter Overrides​

const workflow = await client.workflows.createFromTemplate({
  templateId: "customer-support",
  parameters: {
    knowledgeSourceId: "kb-123",
    agentId: "support-agent",
    customSteps: [
      {
        type: "classification",
        config: {
          model: "gpt-4",
          categories: ["urgent", "normal", "low"]
        }
      }
    ]
  }
});

Template Extension​

const workflow = await client.workflows.createFromTemplate({
  templateId: "data-processing",
  parameters: {
    inputSource: "s3://bucket/data",
    outputDestination: "s3://bucket/results",
    additionalSteps: [
      {
        type: "validation",
        config: {
          rules: ["format", "completeness"]
        }
      }
    ]
  }
});

Best Practices​

  1. Template Selection

    • Choose appropriate template
    • Consider customization needs
    • Evaluate performance impact

  2. Customization

    • Start with minimal changes
    • Test thoroughly
    • Document modifications

  3. Maintenance

    • Regular updates
    • Version control
    • Performance monitoring

Next Steps​